Plymouth uses app to improve communications between law enforcement and people with mental illness, disabilities

Contact: Michael Reed
Police Captain
City of Plymouth
763-509-5178
mjreed@plymouthmn.gov

 

Plymouth, Minn. – Plymouth police officers will begin using a new smartphone app later this month as a
way to improve interactions between law enforcement and people living with visible and invisible
conditions, such as a mental illness or disability.
The Vitals™ App provides police officers and first responders with real-time, critical information about
vulnerable individuals, including diagnoses, personalized de-escalation techniques, behavior triggers and
more.

How it Works
A voluntary, opt-in program, individuals or caregivers register for Vitals™ online and supply relevant
information. Vitals™ developed the app-based service in partnership with the Autism Society of
Minnesota and partners with PACER Center and The Arc Minnesota to raise awareness and promote use
of the app.

Once a digital profile has been created for a person, he or she wears a beacon – which can be a
keychain, necklace, wallet-size card, bracelet or an Android phone. When a beacon comes within 80 feet
of an officer or first responder equipped with the service, the officer receives a notification about the
person’s diagnosis and how to best interact with him or her.

“The Vitals™ App can help provide context for behavior so that we can better understand how to handle
situations,” said Plymouth Police Captain Michael Reed. “It’ll be especially helpful for residents who are
unable to communicate clearly at times due to invisible conditions, such as dementia, post-traumatic
stress, autism, diabetes or seizure disorders.”

“We believe that thousands of people with various mental health conditions or developmental
disabilities will benefit from Vitals,” said Stan Alleyne, Vitals™ chief of communications and partnerships.
He said the company has received feedback from around the state about how the app is helping to
improve interactions with police officers.

Sign Up, More Information
To create a Vitals™ profile or for more information, visit thevitalsapp.com.