St. Louis Park Police Department has partnered with Vitals™ Aware Services

St. Louis Park Police Department has partnered with Vitals Aware Services, a subscription-based app designed to help first responders properly interact with vulnerable adults. The Vitals app allows vulnerable adults or their caregivers to create personalized profiles with medical information, behavior triggers, and critical needs.

When a person wearing a Vitals Bluetooth device comes within 80-feet of a first responder, that responder will be notified through a smartphone about that person’s needs and how to best interact with them. Profiles are shared in real-time – and only temporarily – with police, first responders, and 911 dispatchers.

“Our residents take pride in the way the City collaborates to make sure no one is forgotten and ensures everyone can thrive. When I explained the advantages of our officers using the Vitals™ App, the St. Louis Park American Legion pledged a generous donation to assist with acquiring this innovative new tool. Having the Vitals™ App not only shows our commitment to supporting our most vulnerable residents and their loved ones, it helps us provide compassionate responses to some of our toughest calls. Our ultimate goal is to help people find the support they need in difficult times,” Chief Mike Harcey explained

Information added to the app is determined by the individual and may include:

• medical information
• critical needs
• behavior triggers
• de-escalation techniques
• code words or a calming message from you

Profile information is temporarily shared with only authorized public safety, first responders, and 911 dispatchers.

Download the Vitals App from the Apple App Store or Google Play Store to start your peace of mind.

Monthly or annual fees apply based on subscription level.

How does it work?

Individuals and caregivers who subscribe to Vitals™ create a profile with critical information about the vulnerable person. The information provided is 100% voluntary and is only seen by authorized first responders and 911 dispatchers.

When the vulnerable person wears or carries a Vitals™ Bluetooth device and is close enough to interact with a first responder, the officer will get a notification on their smartphone about the person’s needs and how to best interact with them. It gives first responders a chance to make a positive and helpful connection.